OTB CUSTOMER SUPPORT
At OffTrackBetting.com (OTB) our goal is to make your online wagering experience as simple and fun as possible.
Please utilize the information below to answer Frequently Asked Questions about our service and also to reach out to us if you need assistance in regards to placing a wager, questions about your horse racing rebates or help in funding your OTB betting account.
OTB Self-Support Links
To start answering your questions, feel free to use the links below. We may already have your answer here:
Contact OTB Customer Service Representatives by online chat, email or by phone and we will have you up and running in no time.
OTB Contact Info
Customer Support Hours (all times ET)
- Christmas Eve (Saturday): 11am - 5pm
- Christmas Day (Sunday): CLOSED
- Normal hours New Year's Eve and New Year's Day
- Monday and Tuesday: 12 noon - 8pm
- Wednesday and Thursday: 12 noon - 9pm
- Friday and Saturday: 11am - 11pm
- Sunday: 11am - 8pm
Contact Customer Support
Email Support: support@OffTrackBetting.com
Toll Free Support Telephone: 1-855-941-1010